• About The WKU ID Card

• How the Card Works

• Declining Balance Accounts and Meal Plans

• Terms and Conditions

• Damaged or Lost Cards

• WKU ID Center Mission Statement

• WKU ID Card Frequently Asked Questions (FAQ)

• How to purchase or bill Dining and/or Big Red Dollars Dollars Online

• Faculty/Staff Meal Plans, Big Red, and Dining Dollars

• Access Topnet

• Off-Campus Big Red Dollars

• ManageMyID--View ID Card accounts

• Return to WKU ID Card Homepage

• WKU Homepage

• What if my ID Card is not working?
• What if I am both a student and faculty/staff member? Do I need two cards?
• What happens if someone steals my card or finds it and charges with it?
• What if my name, ID number, title or department changes?
• How long should I keep my ID card?

What if my ID Card is not working? The magnetic stripe on your ID card may be worn or damaged. Bring your card to the ID Center. We will check it out for you, and if it is damaged due to normal wear and tear we will replace your card free of charge (limited to 1 free replacement per year). If it has been damaged due to misuse, you may replace it for $20.00.

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What if I am both a student and faculty/staff member? Do I need two cards? The ID card verification system will allow only one classification--either faculty/staff or student. You only need one ID card. Whatever classification ranks more, that is the ID type you will be issued. For example, if you are a full-time student and part-time faculty/staff, you will be issued a student ID. Or, if you are a full-time faculty/staff, but are taking under 12 hours of classes (part-time student), you will be issued a faculty/staff ID.

If you change statuses, you must receive a new ID card to reflect that change. You must turn in your old ID card.

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What happens if someone steals my card or finds it and charges with it? The first step to take whenever your ID card is missing is to report it to the ID Center, DUC 126, 745-2417, so they can deactivate your card. Once that is done, the ID Center can also provide a report showing all transactions made with your ID card. You may contact WKU Police with this information to assist them in their investigation.

You may also request a replacement ID card for a fee of $20.00. This card will automatically become the active card, and your lost/stolen card will remain inactive.

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What if my name, ID number, title or department changes? Bring in your current ID card, with any documentation confirming the change (such as marriage license, Social Security Card, verification letter from department confirming change, etc.). If you have your current ID card to turn in, there will be no replacement fee.

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How long should I keep my ID card? This card will be your ID card throughout your entire academic or employment career at Western Kentucky University.

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