This feature screens incoming calls that are on your Call Block list. Any number you add to this list, when they call your number, will be forwarded to an announcement informing them that their call is not accepted.

To activate Call Block:

• Pick up phone and dial *60
• Follow the automated instructions (these instructions will allow you to add numbers to or remove numbers from your Call Block list).

To cancel Call Block, get a dial tone and dial *80

This feature will forward all incoming calls to a particular number when your phone is busy.

To program the number you want the calls forwarded to:

• Get a dial tone
• Dial *106
• You will hear a few stutter tones followed by a dial tone; once you hear the steady dial tone, dial the number you want your calls forwarded to
• Once you hear two short tone bursts (confirmation tone), you may hang up

If you need to change the number that calls are forwarded to, repeat the preceding steps.

The above steps do NOT activate the call forwarding; they just tell the phone what number to forward your calls to. To activate the call forwarding, get a dial tone and dial *104

To cancel the call forwarding, get a dial tone and dial *105. After hearing the confirmation tone, you may hang up.

This feature works the same as Call Forwarding Busy, except in this case the calls will be forwarded after your phone rings a few times without being answered.

To program the number you want the calls forwarded to:

• Get a dial tone
• Dial *116
• You will hear a few stutter tones followed by a dial tone; once you hear the steady dial tone, dial the number you want your calls forwarded to
• Once you hear two short tone bursts (confirmation tone), you may hang up

If you need to change the number that calls are forwarded to, repeat the preceding steps.

The above steps do NOT activate the call forwarding; they just tell the phone what number to forward your calls to. To activate the call forwarding, get a dial tone and dial *114

To cancel the call forwarding, dial *115. You may hang up after you hear the confirmation tone.

This type of call forwarding takes all incoming calls and immediately forwards them to another phone, regardless of the status of your phone.

To activate this feature:

• Get a dial tone
• Dial *72
• You will hear a few stutter tones followed by a dial tone; once you hear the steady dial tone, dial the number you want your calls forwarded to
• Once you hear two short tone bursts (confirmation tone), you may hang up

To cancel the call forwarding, get a dial tone and dial *73. Once you hear the confirmation tone you may hang up.

Call Hold, as the name suggests, puts a current call on hold. While that call is on hold, you are free to make or answer another call.

To put a call on hold:

• Press the switchhook (the button your handset rests on that hangs up the phone) or the Flash key
• After hearing a few short stutters followed by a steady dial tone, dial *168
• After you hear the confirmation tone, your current call is on hold

Once the call is on hold, do NOT hang up the handset. Hanging up the handest is how you take the caller OFF hold: once you hang up, your phone will start to ring. When you pick it up you will be connected back with the call you put on hold.

If you receive a second call while your first call is on hold, you can alternate between the two by repeating the above procedure (press switchhook, dial *168).

Call Park is similar to Call Hold, except that when you park a call you can then do more from your telephone than if you had a call on hold. While a call is parked you can make and receive other calls from your phone, answer a call-waiting tone, pick up calls to other stations, or return to a previously held call.

There are two ways to park a call. One is to park a call against your own phone; the other is to park a call against another number inside your company.

To park a call against your own phone:

• Press the switchhook or the flash key
• After hearing a couple of stutter tones, you will hear a steady dial tone; when you hear it, dial *84
• Once you hear the confirmation tone, you know the call is now parked

To retrieve a call parked against your phone, repeat the above steps using *98 instead of *84. After dialing *98, the call will no longer be parked and conversation can resume.

To park a call against another number in your system, repeat the first two steps of the above procedure using the code *167 in place of *84. After dialing *167, dial the number you wish to park the call against.

To retrieve a call parked against another line, repeat the *167 procedure using *171 instead.

Call Pickup lets you pick up any call ringing to any phone in your call pickup group.

To pick up a call to another phone (if you're not on the phone):

• Get a dial tone
• Dial *99
• Start your conversation

To use Call Pickup while you're on the phone:

• Depress switchhook or the flash key
• Listen for two stutter tones followed by steady dial tone
• Upon hearing steady dial tone, dial *99
• Start conversation

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This feature allows you to dial back your last incoming call regardless of whether or not you know the telephone number.

To use Call Return, get a dial tone and dial *69. Afterwards, listen for the announcement and instructions.

To cancel Call Return, get a dial tone and dial *89.

This acts kind of like a "buddy list" for telephone numbers. Numbers that are programmed into Call Selector, when they call your phone, will cause your phone to distinctly ring.

To use Call Selector:

• Get a dial tone and dial *61
• Listen to the instructions; you will be able to add numbers to or remove numbers from your list
• To cancel Call Selector, get a dial tone and dial *81

Dial Call Waiting lets you send a call waiting tone to any busy number inside your company.

To activate Dial Call Waiting:

• Get a dial tone
• Dial *62
• Dial the station number of the person you're calling
• Listen for ringing

This acts as a "selective" call forwarding, in that certain numbers (which you select) will be routed to another location. Any other numbers that call will ring to your phone like a normal phone call. This feature takes precedence over the other Call Forwarding features.

To use Preferred Call Forwarding:

• Get a dial tone and dial *63
• Listen to the instructions
• The instructions will let you add or remove numbers from your Preferred Call Forwarding list, and choose what location to route these numbers to

To cancel this feature, dial *83

This is essentially redialing and automatic callback in one feature. If the number you're calling back is busy, you will hear an announcement telling you that when your number and the number you called are both available, at which time you will hear a distinctive ring. When you pick up the phone, a call will automatically be placed to that number.

To use this feature:

• Listen for dial tone and dial *66
• Listen for ringing (or announcement if call is busy)

To cancel this feature, dial *86

This feature allows you to store up to six frequently dialed numbers under a single digit. You can then dial that number by dialing "*" plus the single digit (2, 3, 4, 5, 6, or 7). The number you store can be as long as 32 digits. This allows numbers such as card numbers or authorization codes to be stored.

To program a number for Speed Calling:

• Get a dial tone and dial *74
• Listen for stutter tone followed by dial tone
• Dial the Speed Calling code (2-7) that the number is to be stored under
• Dial the number to be stored (you must include all appropriate prefixes, such as "9" to dial out, and "1" for long distance numbers)
• Listen for a confirmation tone, followed by a dial tone

If you need to re-program or change a stored number, simply repeat the above steps.

To dial a number using Speed Calling, dial * plus the Speed Calling code (2-7).