Information for Faculty and Staff
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Counseling and Testing Center
Services |
Any full- or part-time undergraduate or graduate
student currently enrolled at Western Kentucky University is eligible for
a confidential counseling appointment. All services provided by the
Counseling and Testing Center are free, voluntary, and confidential.
The staff is committed to providing counseling services and preventive
programs which promote personal, academic, and career development as well
as the psychological well-being of students.
The Counseling and Testing Center is located
on the fourth floor of Potter Hall. The office is open between the
hours of 8:00 a.m. to 4:30 p.m. Monday through Friday. The phone
number of the Counseling and Testing Center is 745-3159.
The counseling that is offered by the Counseling
and Testing Center is provided by doctoral level psychologists (and graduate
students closely supervised by the staff psychologists). Counseling
Center staff work with the student to help him/her identify strengths,
locate support resources, and to begin a process of change and growth.
This work may occur one-on-one with an individual counselor or in a group
session. Whatever the format, a student coming to the Counseling
and Testing Center is treated with respect and is seen as an individual
with unique strengths and limitations.
Why Students come to the Counseling
and Testing Center |
Students come to the Counseling and Testing
Center for help with concerns such as academic performance, test anxiety,
poor concentration, interpersonal relationships, career decisions, and
low self-confidence. They also come for help with issues related
to their families, suicidality, past sexual or physical abuse, current
physically abusive relationship, drug/alcohol abuse, sexual assault, or
grief. Over the course of their education, students go through numerous
changes and pressures. During these times of crisis or stress, talking
with a counselor at the Counseling and Testing Center may be a beneficial
option.
Your role as a Faculty/Staff
member |
Faculty and staff members on campus have the
unique opportunity of having ongoing, direct contact with students and
are in the position to identify students who are struggling. Faculty
and staff members should determine for themselves their personal comfort
levels with becoming involved with student problems. Becoming the
main source of support to a troubled student sometimes can be overwhelming,
frightening, and/or tiring. It is important that you know your own
limitations in providing assistance to students and that you are aware
of times when the best option is a referral.
Identifying Students who may
benefit from a Referral |
*Stating a Need for Help: Students will
often come to faculty or staff members with direct requests for assistance.
Through talking with the student, you may feel the problems are beyond
your scope of knowledge or power to change. Listening carefully to
students and their concerns can provide ample evidence to support your
decision to refer.
*Observable Changes: Some students do
not directly tell you that there is a problem but their behaviors can be
telling indicators. Distinct changes in academic performance, withdrawal
from others, changes in class participation, crying, outbursts of anger,
and poor attendance are examples of behavioral changes that you may observe.
Any of these observable changes my merit a referral to the Counseling and
Testing Center.
*Alcohol and Drug Abuse: Coming to class
or a meeting when intoxicated or high is a sign that drug and/or alcohol
abuse is a serious problem. Often people drink or take drugs as a
way to cope with other problems in their life. This type of problem
can be helped at the Counseling and Testing Center.
*Talking
about suicide: If a student talks or writes about suicide, this
should be taken seriously. suicidal thought are in themselves not
necessarily dangerous but, if they include actual plans for suicidal behaviors,
the severity of the danger to the student increases dramatically.
To make the assumption that talk of suicide is aimed solely toward getting
attention can be a potentially fatal mistake. If you become aware
of a student who is thinking about suicide, please make an immediate referral
to the Counseling and Testing Center.
How to make a referral for
psychological counseling |
If you wish to approach a student with your
concerns, do so directly and clearly. Suggest that the student may
benefit from meeting with a counselor at the Counseling and Testing Center.
Explain that the service is confidential; this means that information about
the student cannot be released to other offices, family, professors, etc.
without the student's written permission (the exception being if the student
is in danger of harming him/herself or others). Assure them that
the services are free to currently registered, full- and part-time students.
Give the student the Counseling and Testing Center phone number (745-3159).
The student can call from your office or from home. No appointments
can be made for a student by a third party without the student directly
speaking to the secretary and asking for an appointment.
Services Available for Faculty and Staff |
The mission of the Counseling and Testing Center is to provide a variety of psychological and testing services to students so our staff is limited in the services we may provide to faculty and staff. Our staff will, however, offer one session to any faculty or staff member who would like to talk about personal problems and receive advice and/or a referral to mental health service providers in the area. As always, our services are confidential.
The Counseling and Testing Center staff strives
to provide services to WKU students that will enable them to succeed academically,
personally, and in life. We know that you are concerned with similar
goals and we believe that we can accomplish these goals most effectively
the closer we work with each and every one of you. We look forward
to hearing from you if you have questions, suggestions, and feedback about
our services. |
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