DEPARTMENT OF

FACILITIES MANAGEMENT

HANDBOOK

FacilitiesMgt

Western Kentucky

University


TABLE OF CONTENTS

Item                                                                                                  Page

Welcome Letter                                                                                 

Introduction                                                                                       5 

Accident Prevention                                                                           5

Attendance                                                                                        7

Benefits                                                                                              9

Break and Meal Periods                                                                     10

Call Ins                                                                                               10

Communications                                                                                 10

Disciplinary Procedures                                                                      11

Drugs, Alcohol, or Controlled Substances                                          12

EAP - Employee Assistance Program                                                 12

Employment of Relatives                                                                   12

Equipment Care and Use                                                                    13

Key Control                                                                                        13

Grooming Standards                                                                           13

Holidays                                                                                              13

Job Duties                                                                                           14

Leave of Absence                                                                               14

Lost and Found                                                                                  14

Medical (Sick) Leave                                                                          14

Overtime/Mandatory Overtime                                                          15

Packages                                                                                             16

Performance Appraisals/Expectations/Established Standards            16

Personal Phone Calls/Messages/Personal Items                                  16

Personal Records                                                                                16

Property Removal                                                                               17

Resignation/Separation                                                                       17

Sexual Harassment                                                                              17

Smoking                                                                                              17

Solicitation Policy                                                                               17

Telephones                                                                                          18

Time Cards/Sheets and Payroll                                                           18

Time Off Without Pay                                                                        19

University Identification Cards                                                          19

Vacation Scheduling                                                                           19

Vehicle Use - Off Campus                                                                 22

Worker=s Compensation                                                                    22

Workplace Violence                                                                            22

Work Schedules                                                                                  23

Property Removal Authorization Form                                              24


WKU HRP  (Copies available from DFM upon request)

HRP #40-100 Overtime Compensation                                              Feb 1, 1999

HRP #20-130 Employment of Relatives                                            Jan 1, 1999

HRP #3.10 Disciplinary Action, Non-Faculty Employees                 Jun 1, 1995

HRP #20-160 Attendance During Adverse Weather Conditions      Jan 3, 2000

Compensation for Education and Special Training                            Jan 3, 2000

Educational Leave of Absence - Non-Faculty Employees                 Sep 2, 1997

Employee Benefits Eligibility                                                             Jan 3, 2000

Employment Authorization and General Working Conditions          Jan 3, 2000

Faculty and Staff Tuition Waiver Program                                        July 1, 1998

Family and Medical Leave                                                                 Jan 3, 2000

Grievance Resolution Procedure                                                        Oct 27, 1998

Leave for Death in Immediate Family                                                Jan 3, 2000

Medical (Sick Leave)                                                                          Jan 3, 2000

Sexual Harassment Policy                                                                   Undated

Standards of Conduct                                                                        Oct 27, 1998

Tuition Discount Program for Dependents                                         Aug 21, 1998

University Holidays                                                                            Jan 3, 2000

Vacation Leave                                                                                   Jan 3, 2000

Weather Closing Procedures                                                               Jan 19, 2001


Welcome,

WELCOME to the Department of Facilities Management of Western Kentucky University. This Employee Handbook will help explain many of the questions that you may have regarding your employment with us.  Please refer to this Handbook often and ask your  Manger or Supervisor to help if you have a question or concern.

We want you to grow with us and stay with us at Western, PEOPLE are our most important resource.  This Handbook is designed to help all of us achieve this objective.

Welcome and best wishes for a rewarding career with Western.

Sincerely

Department of Facilities Management


Introduction

The purpose of this Handbook is to provide you with some basic information concerning your employment with the Department of Facilities Management (DFM) and Western Kentucky University (WKU).  This Handbook is not all inclusive.  There are other Department and University Policies that are not covered in this Handbook. 

We were all beginners once and we are sure you will have a number of questions about  DFM and WKU, as well as, your job.

It is our view that employees who have a clear knowledge of what is expected are in a better position to contribute in a significant manner to our success, as well as, to benefit from such contributions.

Please refer to this guide for any questions you have.  Feel free to ask any Manager or Supervisor for assistance.  By working together, we can keep the DFM one of WKU_s finest.  We are proud to have you as a member of  our team and we offer you our best wishes for a long, satisfying, and progressive career with us.

From time to time, we will revise this booklet to keep abreast of changes.  Any information contained in this booklet, that is in conflict with information published at a higher level of authority within the University, the information contained in those bulletins, policies, etc., will prevail.  As the contents of this booklet change, those changes will be posted. 

The contents of this Handbook are presented as a matter of information only and are not intended to create, nor are they to be construed to constitute a contract, expressed or implied, between Western Kentucky University the Department of Facilities Management or any of its employees.

WKU reserves the right to modify, change, disregard, suspend or cancel at any time without written or verbal notice all or any part of the Handbook's contents as circumstances may require.

Accident Prevention

It is our policy to take all practical steps to eliminate or reduce exposure of our employees and customers to accidents, injury, or conditions adversely affecting their health.  It is your Managers responsibility to provide a safe place to work, and it is your responsibility as an employee to learn the safe way to do your job and to follow safe procedures that have been devised for your protection.  Everyone is responsible for  avoiding accidents.  The following work practices are the standards that all employees are expected to follow.  REMEMBER TO REPORT ALL ACCIDENTS, HOWEVER MINOR!!!


1.  Horseplay is forbidden.  We can have a pleasant and enjoyable work place without engaging in pranks that may cause injury.

2.  Do not operate a machine or perform a task until you understand all aspects of the job and are authorized to do so.  Please ask questions.

3.  Pick up what you drop.  Wipe up what you spill.  Do so right away and don't leave the area with a slippery surface.  Get it all up!!

4.  Lift correctly.  Bend your knees, apply a firm grip, position the object close to your body and lift with your legs.  Train yourself to do this all the time.  When moving objects, turn body, do not twist back.  Get help when needed.

5.  Use the proper ladder for access to elevated heights.  Do not use the top two steps on stepladder, do not overreach so your belt buckle is past side rails,  move the ladder closer to the object.  Do not use chairs, desks, tables, etc., in place of a proper ladder.

6.  Use the proper tool and/or equipment for the job.  Clean and store tools and equipment in their proper location when not in use. 

7.  To prevent slips and falls, appropriate footwear must be worn.  A sturdy shoe with a rubber (not crepe) or non‑hardened synthetic sole is recommended.  Sandals, shoes with open toes or heels, high heels, and shoes in poor repair are not acceptable.

8.  Keep your work area neat and orderly.  Clean your work area after completing each task.

9.  Place broken glass only in containers provided for that purpose.  Use a broom, cardboard, and dustpan to remove broken glass.  Do not use bare hands.

10.  If able to correct minor hazards, do so as soon as you observe them.  Report hazards that you are unable to correct to your Supervisor or safety coordinator as soon as possible.

11.  Report all injuries immediately to your Supervisor or Manager and fill out a WKU Facilities Management Accident/Incident  Report.   You must also fill out a Workers Compensation ‑ First Report of Injury form with the Benefits Department in Human Resources.

Accident prevention is extremely important to the University.  We work hard to provide the equipment, training, and working conditions that will help you feel and be safe at work.  Because safety is a major concern for all of us, each unit institutes safety programs and policies for their staff to follow.


Accidents can cause you and others pain, injury, and/or lost time.  For this reason, your safety performance is an import part of your responsibilities and your performance appraisal.  Deliberate violation of safety rules may result in immediate dismissal.  Please report any situation that seems unsafe to your Supervisor, Manager, or Safety Committee representative.  We want you to do your best work safely.  All accidents are caused, they do not just happen... thus, they can be prevented.  Remember these basic safety rules and ask your Manager about policies specific to your unit.

Attendance

General

Facilities Management needs to be able to schedule work, with a reasonable degree of certainty that the work schedules will be followed.   In the event an employee is going to be late or absent from work, advance notice of any change in the schedule can often avoid placing an undue hardship on others.  Facilities Management has established attendance standards that follow the Universitys expectation for attendance.  Employees are expected to be at work when scheduled.  Proper notification is required when you are going to be late or absent.  Each of the various Units/Shops, may have different notification requirements.  These requirements will be part of your initial orientation in the Unit/Shop where you work.  Normally, each employee should have a minimum of 37.5 hours of paid time recorded each week.  Work time, holiday leave, vacation leave, or sick leave are typical of the types of time that are recorded to meet this minimum.  Positive sick and vacation leave balances should be maintained to ensure that adequate time is available when needed.  Using unpaid time (Deduct) after all authorized leave balances have been exhausted is considered unacceptable personal conduct.

Leaving the University During Work Hours

Occasionally, personal business requires being away from work during your normal shift.  Follow the procedures for requesting leave should you need to leave work during your work shift. 

Definitions ‑

1.  No Call/No Show ‑  failure to give notification of an absence prior to two hours into your scheduled shift.

2.  Improper Call‑Off ‑ not reporting an absence or late, within the time frame established by your Unit/Shop.


3.  Unapproved/Unscheduled Absence - an absence of half or more of your scheduled shift, without having properly requested and received prior approval.

4.  Late ‑ absence from work at the time and place for the start of your scheduled shift.

5.  Early Quit ‑ absence from work at the time and place for the end of your scheduled shift.

6.  Deduct (No Pay Status) - having no accrued benefit time to pay for part or all of an absence.

7.  Emergency Vacation - use of vacation leave when proper approval has not been requested and approved.

8.  Occurrence - any unscheduled/unapproved absence time or consecutive unscheduled/unapproved absence times of one-half a shift or more, away from work for the same reason.  (example: missing three scheduled shifts due to the flu, would be considered one occurrence.)

Procedure For Reporting Off Properly:

1.  Management and/or Supervisory staff will monitor and record occasions of failure to properly follow attendance standards.

2.  Notification of an absence from scheduled duties must be made properly.  Proper notification for the various Units/Shops should be made by calling the following:


Auxiliary Staff -          

Zone 1 - 745‑5559

Zone 2 ‑ 745‑6925

Zone 3 ‑ 745‑6898

Auxiliary Supervisors ‑ 745‑5824

 

Building Services Staff ‑ 745‑5826

Carpenter Shop ‑ 745‑4757

Grounds ‑ 745‑5820

Any Unit/Shop Not Listed  ‑ 745‑3253


3.  When calling, be prepared to provide the reason for your absence.  If reporting off for the entire shift, indicate your expected return to work date.

4.  In the event that no one is available to speak with personally, proper notification may be recorded on voice mail.  If reporting being late, include the reason for being late and what time you expect to report for duty.


5.  You must report off each scheduled shift, unless you have provided approved documentation specifying  your expected return to work date.  If you are unable to return to work on the date specified, you will need to report off properly for each absence thereafter.

6.  Upon arrival/return to work from an absence,  you must complete a Leave Request/Authorization Form

Department attendance policies and procedures will be enforced.  Written steps in the progressive disciplinary process may, at the discretion of the Department, be issued for but not limited to the following:

1.  One (1) incident of a no call/no show. 

2.  Three (3) or more incidents of failure to follow proper procedure in reporting an absence in any consecutive ninety‑one (91) calendar day period.

3.  Falsification of reason(s) for an absence, late, or early quit.

4.  Three (3) or more separate occurrences of unapproved/unscheduled absence, in any consecutive sixty (60) calendar day period.

5.  Clear patterns of occurrences of unapproved/unscheduled absences (such as time missed before weekends or events scheduled to work, time missed immediately before and/or after a holiday, etc.)

6.  Any one (1) incident of being in an unpaid (deduct) status.

7.  Two (2) or more incidents of being late/early quits of less than one half your normal shift, in any consecutive thirty‑one (31) calendar day period.

8.  Three (3) consecutive scheduled shifts of no call/no show is considered a voluntary resignation without notice and is cause for immediate dismissal. 

Benefits

The Benefits section of Human Resources will be your best resource for benefit information.  Your Manager or Supervisor may also be able to discuss with you, basic features of your benefits package.


Breaks and Meal Periods

Employees are scheduled specific break and meal periods during their shift.  Employees are to be productively occupied immediately before the beginning of their scheduled break/meal period and immediately after their scheduled break/meal period.  Abuse of break/meal periods will be grounds for progressive discipline.

Call Ins

Call‑ins shall be paid a four (4) hour minimum.  Call‑ins are defined as any time an employee is not scheduled to work and is asked to return to work as soon as possible or at a specific time to perform specific duties.  Employees called in to perform tasks are expected to repair the problem to the best of their ability.  Employees _called‑in_ are considered to be _on the clock_ from the time called for four (4) hours and may accrue no more than two (2), four (4) hour call‑ins in any eight (8) hour period.

Employees who are at work,  may be requested to stay over or come in early on their next shift.  Such work will be credited and paid for, based on actual time worked, in fifteen (15) minute increments.

Employees who are at work, may be requested to work on scheduled days off.  Scheduled work on normally scheduled days off will be paid at a minimum of two (2) hours.  Work over two (2) hours will be credited and paid for based on actual time worked, in fifteen (15) minute increments.

Communications

We are always interested in maintaining and improving communications between employees and their Supervisor and/or Manager. 

Bulletin Boards‑‑ Are provided, on which items of interest to employees are posted.

Publications‑‑ Are written by and for all employees. 

Monthly Meetings‑‑ Management and staff meet to discuss items of interest and concern to all employees.  This is your "Forum" to get answers to current questions or concerns.  

Safety is always a good item to discuss.  


Weekly/Daily Meetings‑‑ Are held to assure the best communications possible regarding each of our duties in order to best serve our customers and to make our unit a great place to work.

Disciplinary Procedures

Standards of Conduct

DFM employees are expected to perform their job duties in a professional and responsible manner, which includes maintaining the highest levels of honesty and ethical principles.  Employees are also expected to be courteous and respectful in workplace relationships.  Rules are necessary for any business to operate in an orderly, efficient manner, and to protect employees. In most cases, your good judgment will tell you the right thing to do.  Inappropriate conduct is further explained in University Standards of  Conduct Policy.

Department Progressive Disciplinary Actions

When policies, procedures, work rules, etc., are not being followed or there are poor performance or inappropriate conduct issues, it is the responsibility of management to take corrective action.  This may be done by means of a progressive disciplinary process.  Disciplinary actions will be addressed in one progressive ladder.  That means there are not separate progressive disciplinary steps for infractions of different policies, procedures, work rules, performance, conduct, etc.

Documented Verbal Warnings

For minor violations an employee may receive a documented Verbal Warning from management.  This is the first step in the formal progressive disciplinary process.  You will be given an opportunity to correct the problem.  Should you fail to correct the problem you may be issued a written warning.

Written Warnings

For offenses which your manager thinks are serious or where verbal warnings have proven insufficient, written warnings are administered.  The format of the written warning may be in a letter or a memo format.  Written warnings are to be signed by the employee to acknowledge that they have read and understand what is written.  Refusal to sign a written warning does not make it invalid.  A second manager or supervisor will be called in and will witness the refusal to sign.  You should recognize the serious nature of the written warning.  If you feel the warning is inaccurate or unwarranted, you should exercise your right to appeal through administrative channels.  (see the University policy - Grievance Resolution Procedure)


Discharge/Dismissal

An employee can be discharged if he/she has received two written warnings, the most recent having been issued within the previous 12 (twelve) months, and a third incident or violation occurs.  As stated previously, infractions do not necessarily have to violate the same rule.  You may be discharged/dismissed, due to a serious breach of any of the violations listed in the University=s Standards of Conduct policy.

Drug, Alcohol, or Controlled Substances

All University employees are required to meet standards of performance and to conduct themselves in a professional manner.  The University intends to comply with all state and federal laws relating to the use/abuse of alcohol, narcotics, and other drugs.  Accordingly, employees are expected to adhere to these laws, as well as, to the University policy on the use/abuse of drugs or alcohol while in any University facility.  It is the absolute policy of the University and its operating divisions that the purchase, sale, use, transfer, or possession of illegal drugs, narcotics, contraband or other related paraphernalia in University operated facilities or on University premises is not permitted and will not be tolerated.  Any employees found using or possessing the same or otherwise engaging in illegal activity shall be subject to immediate dismissal.

EAP - Employee Assistance Program

The EAP is designed to provide help for the full range of problems which affect your life - from grief surrounding the loss of a loved one to anxiety about your teenager=s outbursts.  The EAP can help you with concerns such as: Marital & family conflict; Anxiety/Emotional stress; Depression; Legal problems; Loss/Grief Issues; Alcohol or drug abuse; Dealing with adolescents; and Job pressures.  The EAP is available any time - 24 hours a day, 7 days a week.  The EAP is completely confidential.  Except when you give written permission or in those instances governed by laws (specific threats of danger or harm), no one will know that you=ve called for help.  Brochures are available in Human Resources.

Employment of Relatives

Employment of close relatives within an operating unit or under the same Supervisor is discouraged.  Under no circumstances may an employee be employed in a position where they will supervise or be supervised by an immediate family member.  (family member is defined by the University Medical (Sick) Leave policy.)


Equipment Care and Use

All equipment is valuable to the department, but can be potentially dangerous.  You should not use equipment until you have been instructed in the proper operation and maintenance.  The best rule to follow is this:  use, maintain, and clean all equipment as if it belonged to you.

Key Control

1.  All keys received at the beginning of your shift, must be returned at the end of your shift.

2.  Issued keys are not to be given or loaned to anyone.

3.  Any lost or unaccounted for keys, must be reported to management immediately.  The person responsible for the keys at the time of disappearance will be held accountable.

4.  Buildings or rooms should never be opened for unauthorized people.  Ask your Supervisor if in doubt.

Grooming Standards

We know that you will want to look your very best when you come to work.  All of us are expected to maintain the highest standard of personal cleanliness.  Uniforms should be in good repair and appropriate to the duties being performed. Everybody should wear proper uniforms unless otherwise specified.  Uniforms are to be worn in the manner in which they were intended to be worn.  Shirts with tails are to be tucked in, etc.  Uniforms will be issued through the department and must be maintained by the employee.  Employees are expected to be in proper uniforms at all times while on duty.

Holidays

The President and the Administrative Council determine what holidays are observed by the University.  A listing of those holidays and dates observed is provided annually by Human Resources in memo form, which is posted in various locations throughout the DFM.  Any questions regarding holidays should be directed to your Supervisor or Manager.  All hours actually worked on a holiday(s) will be paid at one and one-half times the regular rate.


Job Duties

From time to time, your Supervisor or Manager may need you to do other jobs or duties not necessarily included in your job description.  Failure to perform reasonable requests will be considered insubordination.  Insubordination is a dismissal offense.

Leave of Absence

There are times when an employee needs to have a leave of absence from work for a legitimate reason.  Requests for leave of absences must be submitted in writing to you Manager.  There are three types of leaves for which employees may apply:

1.  Personal (for compelling reasons).  Eligibility after one year service.

2.  Family Medical Leave (includes maternity).  Eligibility is immediate if job related or six (6) months if non‑job related.  (see University policy - Family and Medical Leave for specific procedures.)

3.  Military (no waiting period).

Lost and Found Procedures

Lost and found items such as books, back packs, etc., found in classroom buildings should be turned into the Building Coordinator for that building.  Valuables found anywhere, should be turned into the Downing University Center Office, 228, where a receipt may be obtained.

Medical (Sick) Leave


Medical leave may be used for illness or injury, medical visits, dental visits, and other legitimate medical reasons of the employee and the employee=s immediate family.  (See definition of immediate family below)  Medical leave shall be used by the employee for all qualifying medical absences.  In the absence of medical leave, any accumulated vacation leave will be used.  Employees are required to use on a continuous basis all accumulated medical leave (and vacation leave if applicable) for qualifying medical absences prior to being placed on leave without pay.  When seeking routine medical or dental services a Leave Request/Authorization Form should be completed as far in advance as possible and submitted to your Manager or Supervisor for approval.  If work schedules permit, employees should schedule routine medical or dental care at times other than normal working hours.  If this is not possible, the use of medical leave will be limited to the time actually needed for the appointment, to include reasonable travel time.  Medical leave used for routine medical or dental services that is properly requested and approved in advance, will not be counted in determining abuse, when approved medical verification documentation is provided.  Medical leave may also be used, up to a maximum of three (3) days, for the death of an immediate family member.  (See University policy, Leave for Death in Immediate Family).  If additional time is needed for a particular occurrence and if approved by the supervisor/department head, employees may use earned medical leave or vacation leave.  Medical leave may be used in fifteen (15) minute increments.  Medical leave used in excess of the accrued balance will be charged against accumulated vacation time balance and such time charged against vacation will be considered emergency use of vacation.

In case of illness, employees are required to properly notify their Unit/Shop.  Upon return to work from medical leave a Leave Request/Authorization Form must be completed by the employee.  Failure to properly report your absence may result in loss of medical leave pay and/or disciplinary action.  If you miss five or more consecutive scheduled shifts due to personal illness or injury, approved medical verification must be provided.  Normally, verification must state that you are able to resume your normal duties with no restrictions.  If there are restrictions affecting your ability to perform the essential functions of your position description, those restrictions must be reviewed by your Manager before you are allowed to return to work.  This will ensure that you are not putting yourself at risk of aggravating your condition, by performing work duties that might be harmful to your recovery.

DFM reserves the right to investigate and impose verification requirements and or administer discipline in cases where excessive cyclic, pattern, or unauthorized use of medical leave is indicated. 

Use of medical leave the day immediately preceding or following a scheduled holiday(s) without appropriate medical verification may result in loss of holiday pay and/or disciplinary action.

Immediate family for use of medical leave shall be defined as:  spouse, child, stepchild, brother, sister, step-brother, step-sister, parent, step-parent, grandchild , grandparent, son- in‑law, daughter-in-law, mother-in-law, father-in-law, sister-in-law, or brother-in-law.  (Refer to the University=s Medical (Sick) Leave policy for further information or clarification.)

Overtime/ Mandatory Overtime


All overtime worked must have pre‑approval from the employees Manager, the duty Manager, the Director or his designate. Overtime is paid in accordance with Federal and State Laws.  You are paid time and one-half your normal rate for all hours worked over forty hours during the pay week.  Holidays and sick leave are counted in the overtime calculation.  Vacation leave is not included in the overtime calculation. Whenever practical, overtime work will be performed by volunteers, however when the number of volunteers does not result in the number of staff required, overtime may be a mandatory requirement.  Each Unit/Shop should have a method in place to assign mandatory overtime equally among those employees who are qualified to perform the overtime duties.  Ask your Manager or Supervisor for details.

Packages

All packages, closed containers, handbags, purses, etc., that are carried out of the department are subject to inspection by management. 

Performance Appraisals/Expectations/Established Standards

1.  Performance appraisals are conducted once per year as long as performance standards are being satisfied.

2.  Performance appraisals are based on attendance, work quality, work quantity, professional behavior, initiative, safety, appearance, and other related criteria.

3.  Work may be evaluated on a routine basis by utilizing appropriate means of measurement.  The standard is to meet or exceed expectations and/or established standards.  Employees who are not able to meet expectations and/or standards are subject to disciplinary action.

4.  Wage adjustments are not always associated with performance appraisals.

Personal Phone Calls/Messages/Personal Items

You are not permitted to receive personal phone calls at work, except in the case of an emergency.  It if is an emergency, the call will be routed to your work station or a message will be taken for you.  The University is not responsible for personal items brought to work such as radios, tape players, personal tools, etc. 

Personal Records


When you were hired, you provided us with information we needed to establish you on the payroll and initiate your benefits.  Keeping this record up-to-date is important because it allows us to contact you when necessary, properly maintain your various benefits, compute payroll deductions, etc.  Please report promptly to Human Resources any changes in your name, address, telephone number, insurance beneficiary, number of dependents, or name of person to call in an emergency.

Property Removal

University property may not be removed from the University without written authorization from the Manager responsible for the equipment or the Director of Facilities Management.  Property Removal Authorization forms are to be attached to the item.  (Property Removal Authorization form attached.)

Resignation/Separation

We hope you will be with the University for a long time, but should you decide to leave, please give proper notice, which is at least two (2) weeks. Resignations should be made in writing to your Manager.  Should you quit or resign without proper notice, you will forfeit all accrued vacation.  All University issued tools, keys, uniforms, ID card, or other University property shall be returned.

Sexual Harassment

Sexual harassment is an issue the University and DFM takes very seriously.  Become familiar with the University Sexual Harassment policy.  Should you receive unwelcome advances, or other verbal or physical conduct of a sexual nature, notify your Supervisor or Manager immediately!  (see University policy - Western Kentucky University Policy Against Sexual Harassment.)

Smoking

Smoking is permitted only in designated areas and is not to interfere with scheduled work.

Solicitation Policy

The University stresses that its employees should not be disturbed or disrupted in performing their job by solicitations.  For that reason, the following rule has been established:


Solicitation of employees during working time by, or on behalf of, any individual, organization, club or society is prohibited.  The distribution of any literature, pamphlets, or other material in a University work area is prohibited.

This rule has been adopted because on‑the‑job solicitations during working time means that employees neglect their own work and interfere with the work of others.  Prohibited solicitation includes solicitation for membership or subscriptions for any public or private enterprises.

Telephones

1.  University business telephones are to be used for University purposes.  In an emergency, University phones may be utilized.

2.  Public telephones are for personal use.  As a courtesy to others, please minimize the time spent using public telephones.

3.  Personal telephones may be used on breaks and at meal periods.

Time Cards/Sheets and Payroll

Time clock

We use a time clock in Facilities Management.  You are responsible for being at work when scheduled.  Any time you work hours that are not scheduled, the payroll recap MUST be signed or initialed by  your  Supervisor or Manager.  (Example:  called in on day off, started shift early, etc.). 

Time cards

1.  Everyone is required to clock in and out on the days that they work. 

2.  No one is allowed to clock in or out any other employee. 

3. If you forget to clock in, your Supervisor or Manager must sign or initial the payroll recap approving your hours.  It is your responsibility to clock in and out. 

4.  The intention of the University is to follow all State work laws and pay you for all  hours worked.


5.  All minors are restricted to work only certain hours. Your cooperation is appreciated, if you find you have been improperly scheduled, or due to your job requirements find yourself working beyond your legal hours, you should advise your Supervisor or Manager immediately.

Check Stub

Normally, you will be paid every two weeks.  The stub portion of your pay check is designed to show you how we arrived at the Gross Pay due you for the pay period ending with the date shown at the very top of your stub.  Also, the deductions (i.e. taxes, social security, insurance, etc.) made from Gross Earnings, result in your Net Earnings. It is very important that you keep these stubs.  They are the only detailed record of your earnings you will receive.

Time Off Without Pay

Requests for time off without pay for personal reasons will not normally be approved for any length of time unless;  1) All appropriate time available to the employee has been exhausted;  2) The circumstances initiating the request to be absent without pay are extreme and; 3) The absence of  the employee will not create an undue hardship for the employees assigned to the Unit/Shop in completing work or meeting the needs of the campus community.  Request for time off without pay must be made on the Leave Request/Authorization Form and submitted to the Manager, along with comments describing why the request is being  made.

Time off without pay for medical reasons will be governed;  1)  by departmental sick leave policy or;  2)  in accordance with University Policy (Family and Medical Leave)  governing the  Family Medical Leave Act

University Identification Cards

University identification cards are provided and shall be worn daily (if required) as part of your uniform.

Vacation Scheduling


In order to ensure all employees are able to take vacation leave, while providing the most efficient scheduling possible to provide consistent service to the campus community we serve, the following procedures and policies will be used for requesting and scheduling vacation.  All employees must request vacation leave in advance.  This will ensure that operations of the Department and various Units/Shops are not adversely effected by uncontrolled use of vacation leave.  This will also provide a procedure to ensure that seniority of employees, within the Units/Shops, is considered.

Procedure

1.  Vacation leave opportunities are determined by the operational needs of  the DFM and WKU.

2.  Vacation leave must be requested in writing and approval must be received prior to taking vacation leave.  If prior approval is not requested and received in advance, vacation leave taken will be recorded as emergency vacation. 

3.  Emergency vacation use,  will be monitored by your Manager and/or Supervisor.

a.  Employees with special needs (ie. farming activities and other known needs without specific dates) may make vacation leave requests in advance.  The dates may be left open, to be filled in as the need arises, by contacting your Manager or Supervisor.  Notification must be made before your normal shift start on the first day of vacation leave used.

b.  Occurrences of emergency vacation leave use must be reported in accordance with the procedures established by your Unit/Shop.  Upon return to work from emergency vacation leave, you must complete a Leave Request/Authorization Form.  Failure to properly notify the Unit/Shop of your emergency vacation leave may result in loss of pay and/or disciplinary action.

c.  Occurrences of emergency vacation leave for the scheduled shift immediately preceding or immediately following a scheduled holiday, will result in the issuance of the appropriate step in the progressive disciplinary process and/or loss of holiday pay.

4.  All Department employees will be given the opportunity to submit vacation requests for the July 1 ‑ June 30 fiscal year, during the preceding March 1 ‑ March 30 period.  Vacation requests received and approved during this time, will receive preference over requests received after March 30.  Vacations will be approved based on the work force requirements of each Unit/Shop, defined below in terms of maximum number allowed to use vacation leave at any one time.  Should the number of requests for any given time period, exceed the maximum number allowed, seniority will be used to determine which requests shall be approved. 


5.  Requests for vacation leave may be made at other times by submitting requests, no less than 24 hours in advance for requests of one (1) or two (2) days and with one (1) weeks advance notice for requests of three (3) days or more.  Requests will be considered based upon work requirements and the maximum allowable number of authorized employees to be on vacation leave at the same time.  Requests submitted after March 30 will be considered on a first‑come, first‑served basis without regard for seniority. 

6.  All requests for vacation leave will be submitted to the appropriate Manager or Supervisor in your Unit/Shop, on a Leave Request/Authorization Form.  Vacation leave may be used in 15 minute increments.

7.  Manager discretion may be applied to alter the maximum number of employees allowed to be on vacation for a specific time period, based on work loads and the needs of the University.

8.  Generally, employees should not  request or expect to take vacation the two (2) weeks prior to commencement or the two (2) weeks prior to the opening of school in the fall.

Failure to comply with any of the above procedures and policies may result in disciplinary action, up to and including discharge.

Shop/Unit                                            Maximum Number of Employees Permitted

to be on Vacation at any Give Time

Auxiliary Services

Zone 1                                                                                  3

Zone 2                                                                                  2

Zone 3                                                                                  3

Building Services       

Units 2, 5, 6, & 7                                                     2 per Unit (School Year)

3 per Unit (Summer)

Special Services                                                                   1

Campus Services

Grounds                                                                               3

Mechanics                                                                            1

Recycling                                                                             1

Fiscal Services

Shuttle Services                                                                   1

Stockroom                                                                            1

Clerical                                                                                 2


Central Shops

Carpentry                                                                                 2

Central Heat Plant                                                                    0 (Heating Season)

No Limit (Cooling Season)

Electrical                                                                                  2

Electronics                                                                                1

Energy Management                                                                1

HVAC                                                                                      2

Locksmith                                                                                1

Masonry                                                                                   1

Painting                                                                                    2

Plumbing                                                                                  1

Water Treatment                                                                      1

Vehicle Use - Off Campus

Vehicles owned by the University and operated by the DFM shall be used only in a capacity directly associated with work activities.  Failure to comply will result in disciplinary action.

Worker's Compensation

You are covered by Worker's Compensation under the laws of Kentucky.  Any accident(s) on the job must be reported immediately to your immediate supervisor and Human Resources.  It is also University policy that a First Report of Injury form be completed by the employee at his/her first opportunity.  Failure to do this may result in the loss or delay in payment of benefits.

Workplace Violence


In view of the escalating violence in workplaces throughout the country, it is critical for all DFM employees be aware of the resources and policies that relate to physical violence in the workplace.  Violent behavior among employees is often the result of increased stress and frustration resulting from an employees perception that Managers, Supervisors, or co‑workers cannot or will not listen to work‑related concerns or problems.  All employees should know that there are a variety of ways to get support and help with a variety of problems and concerns.  Employees whose Supervisor/Manager cannot help them, and/or those employees who do not feel comfortable with their Supervisor/Manager, should contact human resources representatives or take advantage of the Employee Assistance Program - EAP (see section of this handbook on the EAP) to discuss any difficulties.  It important for all employees to note that University policy strictly forbids the following behaviors that can contribute to violent behavior on University premises:

1.  Possession or consumption of illegal drugs or alcoholic beverages on University premises.

2.  Working while under the influence of alcohol or illegal drugs on University time or premises.

3.  Possession of a lethal weapon on University premises.

4.  Fighting, hitting or physically harming another employee during work hours or on University property.

5.  Harassing another employee per University policy against harassment and sexual harassment.

6.  Threatening another employee (verbal or physical).

In order to build harmonious work teams, it is important for Managers and Supervisors to be available to listen to the concerns and frustrations of employees.  It is also critical for Managers and Supervisors to respond quickly if an employee or visitor makes threatening remarks or gestures.  All threats to employees will be immediately investigated by a member of the management team or by a human resources representative.

Work Schedules

Work schedules are posted as far in advance as practical, but changes occur periodically.  Each work schedule is planned according to the needs of the department and individual preference, in that order.


PROPERTY REMOVAL AUTHORIZATION FORM

University property may not be removed from the University without prior approval from the Manager responsible for the equipment or the Director of Facilities Management (DFM).

This form is an agreement between DFM and                                                           (name) to use

                                                              (property) from                                  , 20           to

                               , 20           

DFM is not responsible fro any personal injuries or damage to equipment.  This equipment has been inspected by                                             (supervisor ) and found to be in safe working order.  Any damage upon return inspection will be the responsibility of the party using DFM equipment.

Manager or Director Signature     -               Date

Employee Signature                    -            Date