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Building Services Supervisors

Our Goal:
Your Building Services Team Members are dedicated to providing the highest quality of services possible, to your our valued customer. We will strive to provide safe, clean spaces for each of you who work on, live at or visit our campus.

We believe it is our duty to be positive role models everyday for everyone we come in contact with to enrich their personal memories of WKU. We strive to maintain an individual pride in our daily contributions to enhance the Univerisity's success and global standing. Furthermore, we believe that if we are actively proactive in our efforts, we can insure quality customer service in all buildings across this great campus.

APPA Cleaning Standards
Levels 1 thru 5

We strive to provide Level 2 to our Campus!

  • Level 1
    Orderly
    Spotlessness
  • Level 2
    Ordinary
    Tidiness
  • Level 3
    Casual
    Inattention
  • Level 4
    Moderate
    Dinginess
  • Level 5
    Unkempt
    Neglect

LEVEL 1 Standards:
Level 1 establishes cleaning at the highest level. It was developed for the corporate suite or the historical focal point.

  • Floors and base moldings shine and/or are bright and clean; colors are fresh. There is not buildup in corners or along walls.
  • All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks or fingerprints. Light all work and fixtures are clean.
  • Washrom and shower fistures and tile gleam and are odor-free. Supplies are adequate.
  • Trash containers and pencil sharpeners hold only daily waste, are clean and odor-free.

LEVEL 2 Standards:
Level 2 is the level at which cleaning should be maintained.

  • Floors and base moldings shine and/or are bright and clean. There is no buildup in corners or along walls, but there can be up to two days worth of dust, dirt, stains or streaks.
  • All vertical and horizontal surfaces are clean, but marks, dust, smudges and fingerprints are noticeable upon close observation. Light all work and fixtures are clean.
  • Washroom and shower fixtures and tile gleam and are odor-free. Supplies are adequate.
  • Trash containers and pencil sharpeners hold only daily waste, are clean and odor-free.

Level 3 Standards:
This level reflects budget cuts or other related staffing problems. It is a lowering of normal expectations. While not totally acceptable, it has yet to reach an unacceptable level of cleanliness.

  • Floors are swept or vacumed clean, but upon close observation there can be stains. A buildup of dirt and/or floor finish in corners and along walls can be seen.
  • There are dull spots and/or matted carpet in walking lanes. There are streaks or splashes on base molding.
  • All vertical and horizontal surfaces have obvious dust, dirt, marks, smudges and fingerprints. Lamps all work and fixtures are clean.
  • Trash containers and pencil sharpeners hold only daily waste, are clean and odor-free.

Level 4 Standards:
This level reflects even deeper budget costs or other significant staffing-relating problems. Areas are beginning to accept an environment lacking normal cleanliness. In fact, the facility begins to consistently look like it requires a good "spring cleaning".

  • Floors are swept or vacuumed clean, but are dull, dingy and stained. There is a noticeable buildup of dirt and/or floor finish in corners and along walls.
  • There is a dull path and/or obviously matted carpet in walking lanes. Base molding is dull and dingy with streaks or splashes.
  • All vertical and horizontal surfaces have conspicuous dust, dirt, smudges, fingerprints and marks. Lamp fixtures are dirty and some lamp (up to 5 percent) are burnt out.
  • Trash containers and pencil sharpeners have old trash and shavings. They are stained and marked. Trash containers smell sour.

Level 5 Standards:
This is the final and lowest level. They consider this "just-in-time cleaning". The facility is always dirty, with cleaning accomplished at an unacceptable level.

  • Floors and carpets are dull,dirty, dingy and/or matted. There is conspicuous buildup of old dirt and/or floor finish in corners along walls. Base molding is dirty, stained and streaked. Gum, stains, dirt, dust balls and trash are broadcast.
  • All vertical and horizontal surfaces have major accumulations of dust, dirt, smudges and fingerprint, all of which well be difficult to remove. Lack of attention is obvious.
  • Light fixtures are dirty with dust balls and flies. Many lamps (more than 5 percent) are burnt out.